De-escalation – the word that is perhaps thrown around the most when discussing law enforcement-related topics. Yet, it also is perhaps the most misunderstood and misappropriated word when addressing these topics as well. What is de-escalation? How should it be trained? Is it the “cure all” that many make it out to be?

This course addresses these questions and many more. Based on empirical research, the course will define de-escalation, address its limitations, provide strategies that give the best possible chance for a desirable outcome, and tactics to increase officer safety.

The Truths of De-escalation
Emotional Discipline: You Cannot Help Someone in Crisis if You Are in Crisis Yourself
Dealing with Persons in Crisis: A Law Enforcement Dilemma
Response Tactics for Best Possible Outcomes

Appropriate Audience: Sworn Personnel, Correctional Officers, Dispatchers, Trainers, Supervisors, Investigators
Class Length: 8 hours